Price Promise Terms
At Farmacy we strive to offer our customers first class service and products at competitive prices, however if you find a cheaper price on a basket of products we'll match it.
If you find it within 7 days of ordering from us, we'll credit the difference to your account.
Simply send us a copy of the competitor's online price, by email to office@farmacy.co.uk or fax 01306 627 892, ensuring date and price are shown. We will match the competitor price if within our Terms & Conditions below.
Terms & Conditions
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The competitor's item/s must be identical
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The competitor's total price must include all ancillary costs, such as delivery
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The competitors price must be publicly advertised online and cannot include any membership/personal discounts
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We will only match special discounted pricing or short term promotions on a case by case basis and will require evidence of the promotional pricing
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The competitor must be based in mainland UK and sell direct to customers online only
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No other promotional offers or vouchers can be used in conjunction with a price match and Reward Points will not be applied
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We will match the competitor's price if you contact us within 7 days of placing your order
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We will match to other online retailers only
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We will not match against POM-VPS medicines, or individual items in a basket
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Price difference will be added as a credit to your account to be redeemed against your next order at Farmacy