Delivery Update for May

1st May 2020

We have some great news regarding our medicine deliveries. From Monday 4th May our wholesaler will be delivering to us daily. I can tell you that there was great excitement in the office when we received this news.

Why is this news? It means that are delivery lead-time will revert to our standard 2 working days from receipt of an order. (This lead-time is dependent on receiving a correctly completed prescription from your vet. If this is delayed, your delivery will take longer.)

The team at Dawes Farm have been absolute stars getting orders out over the period when we were only receiving deliveries every other working day, which sometimes meant only 2 deliveries a week.

I also have to say that all of our Farmacy customers have been incredibly understanding and patient during this difficult time – we thank you!

So, apart from the products that are out of stock due to manufacturing issues, we are back to normal for now.

We do want to remind you that we still have the 2 May bank holidays that will be upon us soon.

The office will be closed on Friday 8th May and Monday 25th May, so please bear that in mind when ordering.

You can continue to order online, but orders received on those days will not be processed until we return to the office the following day.

If you need something urgently whilst we are closed, please speak to your vet practice who should be able to help you.

 

 

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