Ordering Toxovax

It's Enzovax and Toxovax season again, and we wanted to give everyone a gentle reminder of the factors to bear in mind when ordering Toxovax from Farmacy.

Unlike other vaccines Toxovax is produced to order by the manufacturer (MSD), and there is a set capacity each week for the number of doses that can be manufactured for the whole of the UK. It is also only manufactured on certain days, and has a short expiry, so you really do need to plan ahead for this more than any other vaccine you may use.

When you place your order with Farmacy our ordering process is slightly different than other veterinary medicines.

• We cannot place the order with MSD until we have received both payment and prescription. Please make sure that you have payment details ready if you place your order by phone.
•  We need exact quantities you require as we cannot reduce the quantity once the order is placed with MSD, so you could be paying for vaccines that you don’t need. If you need to add additional quantities later, we are unlikely to be able to deliver the extra quantity at the same time as your original order.

• If you are ordering other veterinary medicines at the same time as your Toxovax, we will hold the entire order until the Toxovax is available. This means that if you are ordering items that that you need straight away, you need to place separate orders.

There is no way to circumvent the system, so please make sure that you plan ahead so you are not disappointed.