Ritchey Lamb Feeding Bottle with Teat

Delivery & Returns

Delivery to United Kingdom only

Please note there is a small excess of £7.50 for dispatch to Highlands and Islands and Isle of Wight and £12 to Guernsey and Jersey as governed by your postcode.

1. We are unable to ship to Northern Ireland. Any orders placed online will be cancelled and refunded.
2. Orders are typically dispatched the day after they are received. For example, orders placed on Monday, will be dispatched on Tuesday. Orders received on Friday will not be dispatched until Monday subject to stock availability.
3. Orders placed on a Thursday or Friday that have refrigerated items included will be dispatched on Sunday for delivery before 12pm on the following Monday to ensure that the items are delivered to you under controlled conditions. 
4. We do not offer a Saturday or Sunday delivery service.
5. Standard and Priority costs apply to the UK mainland only. Highlands and Islands and Isle of Wight may incur an excess to cover additional carriage costs as governed by your postcode. Full details can be found by clicking the link below.
6. Standard Delivery (non-refrigerated products) guarantees delivery by 6pm
7. Priority Delivery (refrigerated products) guarantees delivery by 12pm.
8. We are unable to dispatch refridgerated products to Highlands and Islands addresses. Full details can be found by clicking the link below. 

For full delivery details click here 

Faulty Goods Returns

In the unlikely event that you receive faulty or damaged goods please call 01306 628215 within 72 hours of receipt of your goods. Please have your order reference to hand. You will be asked to provide evidence of the damaged goods if damaged in transit.

Restricted Goods Returns

We are unable to offer refunds on the following products.

• Animal medicines - general & vaccines
• Refrigerated/temperature sensitive products

Please contact the Farmacy Team before sending any returns on 01306 628215.

For full returns details click here