Farmacy Rewards Terms

Farmacy - working harder to save you money

Shop with Farmacy & receive REWARD POINTS for every order.

We've kept it simple; no complicated sign up, no special codes & no waiting until you've reached a certain number of points before they can be redeemed. Simply collect & spend.

Low prices, great service & reward points - what are you waiting for?

TERMS & CONDITIONS

1. CONDITIONS OF MEMBERSHIP

Any reference in these Terms to "you" or "your" shall be construed as a reference to a valid member of the Programme in accordance with these Terms ("Member") and any reference to "us", "our", or "we" shall be construed as a reference to Farmacy. The Farmacy Rewards programme ("the Programme") is only available to individual Members who have registered online and who provide a valid individual email address. You will be able to access your account online at www.farmacy.co.uk using the password chosen at the time of registration.

2. COLLECTION OF POINTS

2.1 Farmacy Rewards points ("Points") will be issued to you in respect of purchase transactions at www.farmacy.co.uk for qualifying expenditure.

2.2 We shall be entitled at any time to cancel Points awarded if all or part of the Transaction is cancelled for any reason and a refund of the purchase price is given. Where an order is amended and the relevant products are replaced for products of a lower Points value we shall be entitled to cancel the difference in value balance of Points between those originally collected and those collected in respect of the replacement products.

3. AWARD OF POINTS

3.1 Points will be awarded at the following rate: 1 Point per £1 spent. The minimum spend per Transaction in order to qualify for earning Point(s) is one pound (£1). 

3.2 Points will be applied to the final basket value after any promotional offers or discounts have been applied and the payment has cleared.

3.3 Extra points promotions

Any applicable special terms and conditions for extra points promotions will be made available to you at the time of the promotion. Such special terms and conditions will also be available on this page for the duration of the promotion.

3.4 We may from time to time at our discretion (acting reasonably), vary the rate at which Points are awarded, the Points collection rate, and/or offer extra Points. This will not affect Points already awarded in respect of previous Transactions nor will it affect your statutory rights (as applicable).

3.5 We shall award Points to your account as soon as your order is completed.

4. STATEMENTS OF ACCOUNTS

Statements of accounts will be available to you in My Account when you login at www.farmacy.co.uk

5. REDEEMING POINTS AND CHANGES TO REDEMPTION REQUIREMENTS

5.1 Points can be redeemed against orders at checkout. 100 points = £1.00.

5.2 If the value of your reward points is more than the value of an order you may not redeem them.

6. EXCHANGE AND TRANSFERENCE

Points are not transferable to another Member's account, and cannot be exchanged for a cash alternative.

7. UNREDEEMED POINTS

Your points balance is valid for a period of one (1) year from the date of your last Transaction. If you stop using Farmacy, your points will be automatically deleted from your account three years from the date of your last transaction. Details of Points about to expire can be viewed on your account online.

8. DURATION

The Programme will continue until terminated by us and we shall provide valid Members with one months' prior written notice of such termination by email or post. Unredeemed Points will not be redeemable following termination of the Programme.

9. CHANGES TO THESE TERMS AND CONDITIONS

We reserve the right to modify these Terms at any time at our discretion (acting reasonably). We advise you to go to regularly check this page for updates.

You can find details of the current Programme on this page, and you are advised to regularly check the site for all the latest information. The Programme has special offers from time to time. Please refer to these offers for additional special terms and conditions.

We reserve the right to vary the number of Points applied. If we do so, we will use reasonable endeavours to make such notice available, by appropriate means, of the change. This will not affect Points already awarded in respect of previous Transactions nor will it affect your statutory rights (if any).

Updated 2nd May 2023