We’re putting plans in place to minimise disruption during the Coronavirus outbreak

13th March 2020

We wanted to update you on the steps that we are taking to help minimise the spread of COVID-19, and also to ensure uninterrupted medicine supply where possible. 

We are continuing to follow and monitor official guidance from the UK Government and Public Health England. We are putting protocols in place to ensure that we can deliver the usual standard of service to you whilst protecting the health and welfare of our staff.

We are busy working with our supplies of veterinary medicines and vaccines so that we can ensure a continuous supply to you. One of the benefits of being part of a larger veterinary group like vetPartners is that we have access to medicines from a number of sources.

We would however, appreciate it if you could give us as much notice as possible when ordering medicines. We know that due to our normal lead time of 2 working days that customers often order close to the date that they want to use a product, but would ask that you that you look at planning a bit further ahead, especially for vaccines. 

We are also working closely with our courier service to ensure that deliveries are as unaffected as possible, but please check the site and emails for further updates.

 

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